Returns

We want you to be satisfied with your purchase but if you are not, you can return any item within 14 days of receipt provided that the products are returned complete, in perfect condition, unused, with the original packaging. We will be happy to make a refund which will be returned to your original payment method. Please note shipping is non-refundable.

 

The address for sending goods back is: 

Fulfilmentcrowd

Unit 20

Matrix Way

Buckshaw Village

Chorley

Lancashire

PR7 7ND

 

Please include a note with your order number, full name, email address and delivery address and we will take care of the rest.

Once we have received your order, your items will be processed which can take up to 5 working days. Once your item has been confirmed as being in its original condition, we will process a refund to your original payment method. It can take up to 3-5 business days to process your refund depending on your bank, so please contact them if you need any more information on this.

Unfortunately we are unable to cover the cost of shipping your item(s) back to the fulfilment centre.

If you have any queries about your return please contact pumpkinproductivity@sixteenth.co